After-sales service

Sincerely serve every customer and project

After the installation and commissioning of the project, the corresponding engineers will be stationed in the project to effectively ensure the stable operation of the equipment after delivery.

In case of after-sales problems, we will respond on the same day, and the after-sales personnel will be present 24 hours, and 48 hours at the latest.

Warranty period: 1 year, subject to the actual project.

Using well-known brand accessories and self-produced sheet metal parts with fine workmanship and high quality, the products will be Using well-known brand accessories and self-produced sheet metal parts with fine workmanship and high quality, the products will be delivered after testing and stability. Delivered after testing and stability.

Training Instructions

 After the implementation of the project, free training is provided for technical maintenance personnel, users, maintenance personnel, management personnel and other personnel of different types and levels according to the requirements of customers, so as to ensure the smooth operation of the product at the customer’s place. The training time is two weeks.

Training Content

Operator: Standard equipment operation, daily maintenance and troubleshooting, etc.

Maintenance staff: basic principles of equipment, standardized operation, daily maintenance and equipment maintenance, etc.

Experience in transfer production facilities to Mexico.

All Mexican Custom regulations: IMMEX, Prosec, Altex.